Farming charity launches new service for farming people

RABI – the Royal Agricultural Benevolent Institution – is farming’s oldest and largest charity, operating across Wales and England. The charity has been serving the farming community since 1860.

Though best known for offering financial support (having given out grants of more than £3m to farming people in 2019), RABI is extending its services to provide more all-round support packages. The charity recently launched an online wellbeing community and counselling service for farming people of all ages, as Communications Manager Rob Harris, below, explains.

Tell us a bit more about the new service?

We’ve launched two distinct websites - Qwell.io/rabi for adults, and Kooth.com/rabi for those aged 11-17. These are safe and confidential online platforms, which are delivered in partnership with a specialist online mental health provider. The websites include dedicated farmer friendly content and access to BACP (British Association for Counselling and Psychotherapy) recognised, qualified counsellors. It means anyone from the farming sector can talk to a counsellor, for free and in complete confidence, about anything that’s bothering them, whatever the issues might be.

Counsellors are available from 12pm - 10pm Monday to Friday and from 6pm - 10pm at weekends. Drop-in and pre-booked sessions are available.

What prompted RABI to set up these new services to support farmers’ wellbeing? 

We want to offer more support and be there for the small things as well as the big. We are known for helping people during the toughest of times, but we want to give assistance much earlier. We recognise that early intervention and one-to-one support are key in preventing problems from escalating.

Did you aim to launch this service in a pandemic?

No, but in many ways it’s appropriate because 2020 has been testing for so many of us. For farmers there are always uncertainties and things beyond their control, such as fluctuating prices and adverse weather, but planning ahead during a pandemic is almost impossible.

Maintaining good mental wellbeing is absolutely vital, for individuals, for families and for businesses. No one should take their mental wellbeing for granted. We want to get to a point where the farming community accept that it’s OK not to be OK.

Is this a new venture for RABI?

Yes. It’s part of a five-year strategy that will extend our reach to more people. We want to focus on early intervention and providing one to one support that prevents people reaching crisis point.

What else are you currently involved in?

We’ve appointed the University of Exeter to conduct a survey to better understand the issues facing farmers. The research will be the largest survey ever undertaken to gain an understanding directly from farming people of the stresses they face and the impacts on their wellbeing of these challenges.

We’ve worked with a number of key stakeholders to help develop the survey including the NFU, NFU Cymru, Defra, Welsh Government, the Worshipful Company of Farmers, the National Rural Mental Health Forum, the Prince’s Countryside Fund, Farmers Weekly and Farmers Guardian. We’re hoping to achieve 26,000 responses to the survey across Wales and England. 

You can read more about the research project here.

What will you use this information for?

To shape our services going forward and ensure we remain relevant in a rapidly changing world. 

We might think we know what the issues in farming are – but the results of this survey will portray the true picture – and it might surprise us.

We’ll publish the results to provide the agricultural sector with an overview of the issues those in farming are facing. 

Many thanks to Rob Harris for telling us more about this valuable new service to support the farming community across Powys (and beyond). 

To find out what RABI can do for you go to www.rabi.org.uk, call the Freephone Helpline 0808 281 9490 or email help@rabi.org.uk